Terms of Use

General

Data Controller and Owner

acolono GmbH
Fillgradergasse 12-14/1a
1060 Vienna
Austria

Data Protection Officer

A data protection officer is not appointed within the company.

Any questions about our Privacy Practices or this Policy? Please contact us over a [email protected]

Scope

This Privacy Policy is effective to all information collected by our service from which an individual can be identified also it applies to all Personal Data received by acolono GmbH.

Types of Data collected and Data aggregation

We collect as little data as possible!

All data is anonymised if possible.

We retain the right to collect and use any Non Personal Information collected from your use of our service and aggregate such data for internal analytics that improve our services. At no time is your personally identifiable information included in such data aggregations.

For example want to have knowledge about the following:


Processing the Data

Methods of processing

We processes the Data of Users in a proper manner and take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

In some cases, the data is accessible to specific controllers involved with the operation of the system (administration, law, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies), appointed by the owner as a data processor.

Place

The Data is processed at our office and in any other places where the parties involved with the processing are located.

Retention time

The Data is kept for the time necessary to provide the service requested by the User.

The User can always request that the Data Controller suspend or remove the data.

Contact via form, email or chat

When contacting us (for example via contact form, e-mail or as part of our chat on the website) personal data are collected. Which data are collected in the case of a contact form can be seen from the respective contact form. This data is stored and used solely for the purpose of answering the request or for establishing contact and the associated technical administration. Your personal data will be deleted after final processing, if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal storage requirements.

Links

We provide links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of those sites. If you leave our site we encourage you to read the privacy policies of every website that collects personal data.

System logs and maintenance

Our services may collect files that record interaction with it (System logs) and use other Personal Data for this purpose.

Date and time of the visit to the website, the IP address, name and version of the web browser are stored in this System log file.

This is crucial for operation and maintenance purposes.

Newsletter

We hate spam too!

You may opt-out at any time. An “unsubscribe” link can be found in all of our email newsletters.

Privacy Policy updates

We may update this privacy policy to reflect some changes to our information practices. We encourage you to periodically review this website for the latest information on how we save your privacy and what we do with your submitted informations.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can contact the Data Controller to learn about their contents.

Requests should be sent to the Data Controller at the contact information set out above.

Our system does currently not fully support “Do Not Track” requests.

To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Chatbot

Facebook

The Facebook-Bot is running on Facebook so we want to inform you, that Facebook itself says they use the submitted Data for a number of purposes including:

Facebook is a business and they make their money from advertising. If you don’t wan’t to use it on Facebook, you can move over to chat.hoax.ly, where we don’t track or use your data in any commercial way.

Facebook permissions asked by this Application

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

The permissions asked are the following:

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

Cloudflare

Some of our websites use Cloudflare, a global CDN and DNS service, to improve security.

Cloudflare provides web optimization and security services that improve and protect our websites, including a reverse proxy, pass-through security service, and a content distribution network. Because Cloudflare is a reverse proxy, Cloudflare's IP addresses may appear in WHOIS and DNS records for some of our websites.

Cloudflare may collect End Users’ information when they use our websites, web applications, and APIs. This information may include but is not limited to IP addresses, system configuration information, and other information about traffic to and from our websites (collectively, “Log Data”).

Cloudflare collects and uses Log Data to operate, maintain, and improve their services. For example, Log Data can help Cloudflare to detect new threats, identify malicious third parties, and provide more robust security protection for all website users.

You can read more about Cloudflare's actions here.

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